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Lost bags cost aviation industry $3.8 billion
A stunning 42.4 million bags have been lost / delayed by the aviation industry. This is out of a total of 2.25 billion items processed – approx 2% which costs them $3.8 billion.
Travelmole quotes the CEO of IATA “We get baggage right 98% of the time. But with a total volume of over 2.2 billion bags in the system, the 2% that is mis-handled is a big problem that we need to fix. IATA has developed a toolkit of 40 solutions designed to address the prime causes of baggage mishandling. And, because every airport is different, IATA Baggage Go Teams will visit targeted airports spreading best practice solutions matched to local needs.”
