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Credit Crunch will drive Mobile Banking
An interesting post at Computerweekly which argues that the credit crunch will drive a new business model with fewer staff and fewer fixed costs.
Japan’s Ebank is setting the trend and manages 3 million customers with 200 staff. “With a corporate vision that mobile computing can give customers their own personal branch in the future it is an example of a company that has totally automated its business using the latest technology.
One of the major attractions of eBank is that it offers services via mobile phone which opens it up to many more people, says Chris Skinner, CEO at financial services think-tank Balatro.”
A possible silver lining in the current financial maelstorm. They say most technical innovation happens during times of war – this would equate to financial WW III so interesting to see the new business models top emerge.
