Privacy Policy
YOUGETITBACK LIMITED is committed to protecting and respecting your privacy.
This policy (together with our terms of use available as a link on our site and any other
documents referred to on it) sets out the basis on which any personal data we collect from
you, or that you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1988 (the Act), the data controller is
Yougetitback Limited ("we", "our" or "us"). We are registered in Ireland under company
number 405131 and have our registered office at Evergreen House, Congress Road, Cork,
Ireland. Our VAT number is IE6425131M.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
IP ADDRESSES
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration, to track an individual and to
report aggregate information.
COOKIES
For the same reason, we may obtain information about your use of our website by using a
cookie file which is stored on your browser or the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They help us to
improve our site and to deliver a better and more personalised service. Some of the cookies
we use are essential for the site to operate.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Cookies are widely used in order to make websites work, or work more efficiently, as well as
to provide information to the owners of the site.
You block cookies by activating the setting on your browser which allows you to refuse the
setting of all or some cookies. However, if you use your browser settings to block all cookies
(including essential cookies) you may not be to access all or parts of our site. Unless you
have adjusted your browser setting so that it will refuse cookies, our system will issue
cookies as soon you visit our site.
Except for essential cookies, all cookies will expire after seven days.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area ("EEA"). It may also be processed by individuals
operating outside the EEA who work for us or for one of our suppliers. Such individuals
maybe engaged in, among other things, the fulfilment of your order, the processing of your
payment details and the provision of support services. By submitting your personal data, you
agree to this transfer, storing or processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions
will be encrypted. Where we have given you (or where you have chosen) a password which
enables you to access certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at your own risk. Once we
have received your information, we will use strict procedures and security features to try to
prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
provide you with information about goods and services which may be of interest to you and
we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS)
with information about goods and services similar to those which were the subject of a
previous sale to you.
If you are a new customer, and where you agree to permit selected third parties to use your
data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties
for marketing purposes, please tick the relevant box situated on the registration form. You
can also adjust your registration details and opt out of receiving such emails and other
communications by ticking the appropriate "opt out" box.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our
subsidiaries and our ultimate holding company and its subsidiaries. We may disclose your
personal information to third parties:
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the
forms we use to collect your data. You can also exercise the right at any time by contacting
us at notices@yougetitback.com.
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you submit
any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a small fee to
meet our costs in providing you with details of the information we hold about you.
In addition to your right to access your personal information, you also have a right to have
your personal data corrected, if inaccurate, or erased, if we do not have a legitimate reason
for holding your data.
You can correct your personal information either by logging into our site (if applicable) and
clicking on "edit my account info" and making the necessary changes, and or you can also
contact our call centre directly to change your account details or by emailing us at
notices@yougetitback.com. Our call centre representative may require you to answer a
number of security related questions before dealing with your request. All such corrections
will be made as soon as possible.
DISCLAIMER
WE ARE NOT LIABLE TO YOU IN RESPECT OF ANY CLAIMS, LOSSES, DAMAGES, EXPENSES
(INCLUDING REASONABLE LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE
AND/OR DISCLOSURE OR DISSEMINATION OF YOUR PERSONAL INFORMATION IN
ACCORDANCE WITH THIS PRIVACY POLICY AND ANY CONSENTS THAT YOU MAY HAVE
OTHERWISE PROVIDED TO US.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page
and, where appropriate, notified to you by e-mail.
GOVERNING LAW
This policy is covered by and shall be construed in accordance with the laws of the Republic
of Ireland and you hereby submit to the exclusive jurisdiction of the Irish courts in the
English Language. In the event that these terms are translated into any other language, the
translation shall be for review purposes only and have no legal effect.
CONTACT
Questions, comments and requests regarding this policy are welcomed and should be
addressed to notices@yougetitback.com
This policy (together with our terms of use available as a link on our site and any other
documents referred to on it) sets out the basis on which any personal data we collect from
you, or that you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1988 (the Act), the data controller is
Yougetitback Limited ("we", "our" or "us"). We are registered in Ireland under company
number 405131 and have our registered office at Evergreen House, Congress Road, Cork,
Ireland. Our VAT number is IE6425131M.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information that you provide by filling in forms on www.yougetitback.com (our site).
This includes information provided at the time of registering to use our site and
products, subscribing to our service, posting material or requesting further services. We
may also ask you for information when you enter a competition or promotion sponsored
by us and when you report a problem with our site - Information that you provide us in connection with any security related questions
- If you contact us, we may keep a record of that correspondence
- We may also ask you to complete surveys that we use for research purposes, although
you do not have to respond to them - Details of transactions you carry out through our site and of the fulfilment of your orders
- Details of your visits to our site including, but not limited to, traffic data, location data,
weblogs and other communication data, whether this is required for our own billing
purposes or otherwise and the resources that you access - If you are reporting an item that has been found, then we also collect certain personal
information about you, which may include among other things, your name, address,
telephone number and other relevant information. We use this information primarily to
facilitate the return of the found item to its registered owner If your mobile device has
been stolen, we may provide your information to a member of the relevant law
enforcement agency if necessary - In order to obtain the location information for your mobile device where you have
requested this aspect of the service and you have provided your consent as further
described in the terms and conditions for use of the software available as a link to our
site - Information that may be stored on your phone including contact details, text messages
and photographs - pictures of unauthorised users, logs of interactions with our service (including support
requests) and details relating to the mobile device being used
IP ADDRESSES
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration, to track an individual and to
report aggregate information.
COOKIES
For the same reason, we may obtain information about your use of our website by using a
cookie file which is stored on your browser or the hard drive of your computer. Cookies
contain information that is transferred to your computer's hard drive. They help us to
improve our site and to deliver a better and more personalised service. Some of the cookies
we use are essential for the site to operate.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Cookies are widely used in order to make websites work, or work more efficiently, as well as
to provide information to the owners of the site.
| Cookie Name | Name | Purpose |
|---|---|---|
| YGIB_COOKIE | Country | To store country for localisation purposes |
| YGIB_COOKIE_BRANDINGID | Branding id | To store branding for a user in order to render the appropriate UI ie. CSS, javascript etc |
| JSESSIONID | Tomcat session id | To store Tomcat's session id in order to store user details from database |
You block cookies by activating the setting on your browser which allows you to refuse the
setting of all or some cookies. However, if you use your browser settings to block all cookies
(including essential cookies) you may not be to access all or parts of our site. Unless you
have adjusted your browser setting so that it will refuse cookies, our system will issue
cookies as soon you visit our site.
Except for essential cookies, all cookies will expire after seven days.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area ("EEA"). It may also be processed by individuals
operating outside the EEA who work for us or for one of our suppliers. Such individuals
maybe engaged in, among other things, the fulfilment of your order, the processing of your
payment details and the provision of support services. By submitting your personal data, you
agree to this transfer, storing or processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions
will be encrypted. Where we have given you (or where you have chosen) a password which
enables you to access certain parts of our site, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the
security of your data transmitted to our site; any transmission is at your own risk. Once we
have received your information, we will use strict procedures and security features to try to
prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- to ensure that content from our site is presented in the most effective manner for you
and for your computer - to provide you with information, products or services that you request from us or which
we feel may interest you, where you have consented to be contacted for such purposes - to carry out our obligations arising from any contracts entered into between you and us
- to allow you to participate in interactive features of our service, when you choose to do
- to notify you about changes to our service
provide you with information about goods and services which may be of interest to you and
we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS)
with information about goods and services similar to those which were the subject of a
previous sale to you.
If you are a new customer, and where you agree to permit selected third parties to use your
data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties
for marketing purposes, please tick the relevant box situated on the registration form. You
can also adjust your registration details and opt out of receiving such emails and other
communications by ticking the appropriate "opt out" box.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group, which means our
subsidiaries and our ultimate holding company and its subsidiaries. We may disclose your
personal information to third parties:
- in the event that we sell or buy any business or assets, in which case we may disclose
your personal data to the prospective seller or buyer of such business or assets - if our business or substantially all of its assets are acquired by a third party, in whichcase personal data held by it about its customers will be one of the transferred assets
- who are our authorised subcontractors for the purposes of providing any services for us
- if we are under a duty to disclose or share your personal data in order to comply with
any legal obligation, or in order to enforce or apply our terms of use or terms and
conditions of supply and other agreements (available as a link on our site); or to protect
the rights, property, or safety of Yougetiback Limited, our customers, or others. This
includes exchanging information with other companies and organisations for the
purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the
forms we use to collect your data. You can also exercise the right at any time by contacting
us at notices@yougetitback.com.
Our site may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please note
that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you submit
any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a small fee to
meet our costs in providing you with details of the information we hold about you.
In addition to your right to access your personal information, you also have a right to have
your personal data corrected, if inaccurate, or erased, if we do not have a legitimate reason
for holding your data.
You can correct your personal information either by logging into our site (if applicable) and
clicking on "edit my account info" and making the necessary changes, and or you can also
contact our call centre directly to change your account details or by emailing us at
notices@yougetitback.com. Our call centre representative may require you to answer a
number of security related questions before dealing with your request. All such corrections
will be made as soon as possible.
DISCLAIMER
WE ARE NOT LIABLE TO YOU IN RESPECT OF ANY CLAIMS, LOSSES, DAMAGES, EXPENSES
(INCLUDING REASONABLE LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE
AND/OR DISCLOSURE OR DISSEMINATION OF YOUR PERSONAL INFORMATION IN
ACCORDANCE WITH THIS PRIVACY POLICY AND ANY CONSENTS THAT YOU MAY HAVE
OTHERWISE PROVIDED TO US.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page
and, where appropriate, notified to you by e-mail.
GOVERNING LAW
This policy is covered by and shall be construed in accordance with the laws of the Republic
of Ireland and you hereby submit to the exclusive jurisdiction of the Irish courts in the
English Language. In the event that these terms are translated into any other language, the
translation shall be for review purposes only and have no legal effect.
CONTACT
Questions, comments and requests regarding this policy are welcomed and should be
addressed to notices@yougetitback.com
