Privacy Policy

www.yougetitback.com (the "website")

Privacy Statement

Last updated March 2008

Yougetitback Limited ("we", "us" or "our") is the registered owner of the Website and values and respects the privacy of all users of the Website ("you" or "your"). This Privacy Statement sets out the types of personal information we collect and hold about you, the purposes for which we collect and use such information, details of any persons to whom we disclose such information and other steps we take to protect your privacy. Please be advise that all personal information that you may provide to us, either via the Website, or otherwise will be treated in accordance with the provisions of the Data Protection Acts, 1988 and 2003 and any replacement or amending legislation.
You should read the Privacy Statement carefully before using or accessing the Website. If for any reason you do not agree to the provisions of this Privacy Statement, then you should not use the Website or, if you have already accessed or used the Website, then you should cease such access and use with immediate effect.

Information We Collect About You and the Purpose of such Collection

We collect a certain amount of statistical and non-personal information in relation to usage of the Website, including the number of visitors to the Website and pages accessed on the Website. We use this information to improve the functionality of the Website, for example, by making it easier to navigate the Website and by allowing for us to provide relevant information on individual web pages.
In addition to collecting such statistical and non-personal information, we also collect personal information from you when you purchase Tags or register on the Website. This includes information such as your name, email address, home address, telephone number and any other information we require to provide our lost and found service (the "Service"). This includes administering your account and facilitating the return of your lost items to you.
Unless you have indicated otherwise by ticking the "opt out" box when registering with us, we can use your personal information to provide you with details of our services, products and promotions, including contacting you by email. If at any time you no longer wish to receive such emails, you can unsubscribe by clicking on the applicable link contained in the information email sent to you. You can also adjust your registration details and opt out of receiving such emails and other communications by ticking the appropriate "opt out" box.
If you are reporting an item that has been lost, then we also collect certain personal information about you, including your name, address, telephone number and other relevant information. We use this information to facilitate the return of the lost item to its registered owner and to send you a yougetitback gift pack and any optional reward that the registered owner has indicated is to be paid to the finder of the lost item and may pre-register your details against your gift pack security tags.
We may also send some information to the finder regarding our products and services.
You can be assured that we only keep your personal information for as long as is necessary for the above purposes or as required by law.

Free tags

Yougetitback Free tags

If you have obtained Yougetitback only branded free tags from us, please be aware that unless you have indicated otherwise by ticking the "opt out" box when registering with us you are agreeing to allow us to use your information to provide you with details of services, products and promotions which we think may be of interest to you. If at any time you no longer wish to receive such emails, you can unsubscribe by clicking on the applicable link contained in the information email sent to you. If you do not want Yougetitback to process personal information supplied in respect of the free tag, you should not activate the free Tag. If you store contact information belonging to other people in your vault on the Website, please be aware that we will not contact these people for any reason.

Sponsored Free tags

If you have obtained free tags from Yougetitback Limited, which display third party sponsored branding on them, please be aware that unless you have indicated otherwise by ticking the "opt out" box when registering with us you are agreeing to allow Yougetitback Limited and the relevant sponsor to use your information to provide you with details of services, products and promotions which either we or the sponsor think may be of interest to you. If at any time you no longer wish to receive such emails, you can unsubscribe by clicking on the applicable link contained in the information email sent to you. If you do not want us or the sponsor to process personal information supplied in respect of the free tag, you should not activate the free Tag. If you store contact information belonging to other people in your vault on the Yougetitback website, please be aware that we will not contact these people for any reason.

Promotional and Complimentary products

In certain circumstances, you may have obtained a Tag as part of a promotion or as a complimentary product. In such circumstances, we need to share your personal information with the sponsor of that promotional or complimentary product offer to facilitate you in using the Service. We will only provide this information when you activate the Tag in respect of the relevant complimentary or promotional product. If you do not wish us to disclose your personal information to the sponsor of the relevant promotional or complimentary product offer, then you should not activate the Tag in respect of the complimentary or promotional product.

Disclosure of Your Personal Information

Other than to the limited extent described in this Privacy Statement, we will not disclose your personal information to third parties and, in particular, will not rent, sell or share your personal information with third parties. In the event that all or substantially all of our assets are transferred to a third party, whether by way of sale, merger, liquidation or receivership, you consent to the transfer of your personal information to the relevant third party as part of this process.

Right of Access

Under law, you have a right to access the personal information that we hold about you, for which we may charge a small fee. If you wish to access such information, please send an email to info@yougetitback.com.

Right of Rectification or Erasure

In addition to your right to access your personal information, you also have a right to have your personal data corrected, if inaccurate, or erased, if we do not have a legitimate reason for holding your data.
You can correct your personal information in one by logging into the Website and clicking on "edit my account info" and making the necessary changes, or you can also contact our call centre directly to change your account details. Our call centre representative will require you to provide your username and password for security reasons. All such corrections will be made as soon as possible.
If you wish to have your data erased, please send an email to info@yougetitback.com.

Links

We may in certain circumstances provide links from the Website to third party websites. However, we cannot guarantee that such third party websites will respect your privacy in the same way as we do and we accept no liability in respect of any failure by those third party websites to keep your personal information secure or any other breach of your privacy or data protection rights.

Use of Cookies

Cookies are small data files that allow websites to recognise repeat visitors and are used to facilitate visitor navigation and experience of the website. The cookie does this by assigning a unique user number to the visitor. You should be aware that most browsers are initially configured to accept cookies, but you are entitled to refuse to accept cookies. If you wish to do so, then you should adjust your browser settings. You should be aware, however, that cookies can often be necessary to provide you with a certain website feature such as customised delivery of information.

Disclaimer

WE ARE NOT LIABLE TO YOU IN RESPECT OF ANY CLAIMS, LOSSES, DAMAGES, EXPENSES (INCLUDING REASONABLE LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE AND/OR DISCLOSURE OR DISSEMINATION OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY STATEMENT AND ANY CONSENTS THAT YOU MAY HAVE OTHERWISE PROVIDED TO US.

Amendments

We reserve the right to amend this Privacy Statement at any time, and you should regularly check this Privacy Statement for any such amendments. Your continued use of the Website indicates your agreement to be bound by the terms of any revised Privacy Statement.

Governing Law

This Privacy Statement is covered by and shall be construed in accordance with the laws of Ireland and you hereby submit to the exclusive jurisdiction of the Irish courts.