YOUGETITBACK LIMITED ("we" or "us") offers a limited returns and refunds policy to customers ("you" or "your") in respect of the tags (the "Tags") that we sell through our website, www.yougetitback.com. We have no responsibility or returns or refunds policy in respect of any other goods, including goods which you have purchased with a Tag. If for any reason you want to get a refund in respect of such goods that then you should contact the retailer of that good directly. We have no responsibility in relation to such goods and will under no circumstances accept returns of such goods or provide any refunds.
Under law, all consumers who purchase goods through the internet have a right to cancel such contracts with giving a reason within seven days from the date the contract was formed (in the case of contracts for services) and within seven days from the date the goods are delivered to the consumer (in the case of goods). However, this "cooling off" period does not apply in respect of contracts for the provision of services where the service has already commenced. This means that once you activate your Tag the cooling off period will not apply and you will not be able to cancel your contract. However, you are entitled to return Tags which have not been activated to us within the cooling off period and the contact between you and us will be cancelled. We will refund you the amount paid for the relevant Tag, however, you are responsible for the direct cost of returning the Tag.